You can switch your registration for any future class by signing into your STAFFS Prep Student Portal, as long as it is BEFORE your class has started.
For any specialized switching requests, please email us at at email@example.com
We offer 100% refunds if requested BEFORE your class has started.
We offer 50% refunds if requested AFTER your class has started.
We offer 100% refunds if all Score Guarantee requirements (below) are met.
We unfortunately cannot offer refunds on any registrations purchased with a referral code.
Please email us at at firstname.lastname@example.org with all refund requests. Please include student name in your email. If it is a Score Guarantee refund request please also include screenshots of your child's SAT/ACT scores before and after the class.
At STAFFS PREP, we backup all our courses with a Money Back Guarantee. If a student’s score does not increase by the guaranteed points on SAT or ACT as they are outlined below AND a student completes all assigned homework and practice tests in addition to attending all classes, we will refund you the full amount paid for the class. Full details below:
Attendance Completion. Attend all the scheduled classes
Practice Test Completion. Practice Test Completion. Complete 100%, a minimum of all three (3) assigned practice tests, in full and on time. Each practice test must be submitted to the Student Portal before the submission deadline. Practice tests submitted late will be considered incomplete.
Practice is an essential part of test prep and without proper practice, it is very hard to achieve target scores. We highly encourage all students to complete the assignments in a timely manner.